by Karess Carter - 1/31/2020
Do you know how well YOUR furnace is working? Mine was fine. It heated the house. We were warm. All was good.
I had Aspen Aire come just for a service check. I knew my furnace was older because it came with the house and we’ve lived there for 13 years. We were prepared that eventually it would stop working and we would need to replace it. But it couldn’t hurt to have a check up.
Until the day we got the news that our furnace was leaking a lot of carbon monoxide into our house. No, I didn’t have a detector in my house. We were advised to immediately make plans to replace our furnace. And sleep with the furnace off. And get a carbon monoxide detector that night. Can you imagine the fear we were riddled with?
I have no idea how long this has been going on. What I do know, is that I haven’t felt ‘good’ in an extremely long time. From headaches, to being dizzy and nauseous, I have felt off for months. (I mean seriously I can’t remember the last time I felt good.) But the headaches have just been out of control for the last year. My daughter has been a different person as well. Our whole house has been out of whack. I can’t say that this is the root of it all, but I can speculate.
When we got the news, Aspen Aire was there for us. They also found that our hot water heater was leaking and it was time to replace that. So we found all of this out on Wednesday, and today they are at my house. Right now we are installing a new furnace, AC unit and hot water unit. It’s money we hadn’t planned on spending right now, but I look at it like it’s an investment in our home and our health.
If we decide to sell our house, these upgrades will be important to a potential buyer. But I think the peace of mind knowing we will wake up in the morning is all I need. This was a huge wake up call for my family.
It really is worth it to get your furnace checked. A simple service check up from Aspen Aire could give you peace of mind, and maybe even end up saving a life. People die from carbon monoxide poisoning. I just feel lucky that it wasn’t my family.
Testimonial provided by kioa.com
by Karess Carter - 1/31/2020
Des Moines, Iowa
I'm enjoying reduced energy bills thanks to your system cleaning and appliance maintenance. I should have called you months ago. Thank you!
Jackie
Ankeny, Iowa
Your crew was professional, clean and courteous. I would highly recommend your company to anyone considering a residential repair or installation.
Jake
Des Moines, Iowa
Brian Installer is courteous, clean and an asset to your company. He responds quickly to questions, conducted himself in a very professional manner. Thank you!
Barry - SJC Builders
Clive, Iowa
by Anonymous - 10/5/2016
Aspen Aire checked my furnace today. I was very satisfied with their service! Allan even lit my two gas fireplaces and checked my humidifier at no extra cost. He was very pleasant, helpful, and efficient.
Testimonial provided by desmoinesheatingandair.com
by Anonymous - 10/5/2016
Des Moines, Iowa
by Russell Holmes - 6/29/2017
I had my air conditioning go out during a VERY hot day in June, 2017. I called three places (all recommended). Aspen Aire called me back right away (much appreciated) and had a technician out within 2 or 3 hours. I was amazed as it was an extremely hot day and assumed they would be really busy (and they were).
(Oh - the other two places? One never called me back and the other called me a week later with apologizes - heh!)
After installing a new fan in my condenser unit, it was determined that was not the problem. Given that the unit was 20 years old I opted to replace it as well as the 20-year old furnace. They did not try to talk me into doing that but gave me options - I decided to go with a new AC and furnace unit combination. They did tell me my AC and furnace were probably on borrowed time but, again, they did not push me to replace them.
Long story short, within a few days they had replaced the air conditioning unit and furnace with two really nice units that have long, transferable warranties.
The men were very professional, extremely clean, most polite and a pleasure to have in and around my house.
If you are need of heating and cooling services, you will never find a better company than Aspen Aire. I do not say things just to be nice. In fact I am a rather hard customer to please (truth be told!). But my experience with Aspen Aire was beyond my highest expectations.
On one hand it was unfortunate when my air went out on a 90 plus degree day. On the other hand it turned out to be a good thing since my experience with this company was so good.
Testimonial provided by desmoinesheatingandair.com
by Russell Holmes - 6/29/2017
Des Moines, Iowa
Indoor Air Quality (IAQ) issues that plague residents of homes and occupants…
